Wiki source code of Training
Version 9.3 by Treyfane Dingo on 2026/01/17 10:24
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4.1 | 1 | = L.A.S.S.I.E Training = |
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1.1 | 2 | |
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4.3 | 3 | In addition to any Convention specific training, there are several online courses available specifically for L.A.S.S.I.E. |
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1.1 | 4 | |
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4.4 | 5 | |= |=Title|=Target Audience|=Contents|=ToDo|=Certificate |
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9.3 | 6 | |[[image:L.A.S.S.I.E Operative.png||height="185" width="150"]]|L.A.S.S.I.E |
| 7 | Operative|Anyone working with L.A.S.S.I.E regardless of role or client|((( | ||
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4.1 | 8 | * What is L.A.S.S.I.E? |
| 9 | * What is L.A.S.S.I.E not for? | ||
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1.1 | 10 | * How do I log on? |
| 11 | * What is a Collar-ID | ||
| 12 | * What are the Statuses? | ||
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4.1 | 13 | * What is the L.A.S.S.I.E Bot? |
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1.1 | 14 | * What is the Self-Scheduler? |
| 15 | * How do I update my personal information? | ||
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4.4 | 16 | )))|((( |
| 17 | * Add information for Con-Ops usage | ||
| 18 | * Re-word description so that incident management is solely function of Dispatcher → Clarify within Group Leads Team | ||
| 19 | * Prepare Qualification Test | ||
| 20 | )))|yes | ||
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9.2 | 21 | |[[image:L.A.S.S.I.E FrontDesk.png||height="185" width="150"]]|L.A.S.S.I.E |
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9.3 | 22 | Front Desk|L.A.S.S.I.E Operatives dealing with face to face customer service at an event|((( |
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1.1 | 23 | * How do I deal with the Item Database? |
| 24 | * What about Lost & Found? | ||
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4.4 | 25 | )))|((( |
| 26 | * Create Lesson | ||
| 27 | * Re-word description so that the personnel shifts are moved to "Personnel" and the Security Operative status split between "Personnel" and "Dispatcher" → Clarify within Group Leads Team | ||
| 28 | * Prepare Qualification Test | ||
| 29 | )))|yes | ||
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9.3 | 30 | |[[image:L.A.S.S.I.E Dispatcher.png||height="185" width="150"]]|L.A.S.S.I.E |
| 31 | Dispatcher|Any security operative who is to perform the role of dispatcher for their convention|((( | ||
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1.1 | 32 | * Incident management |
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4.4 | 33 | * Adding a new incident |
| 34 | * Updating Active Incidents | ||
| 35 | * Incident Archive | ||
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1.1 | 36 | * Tips and Tricks for documenting incidents |
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4.4 | 37 | * No abbreviations |
| 38 | * Type, don't write | ||
| 39 | * Factual, PG, and to the point | ||
| 40 | * Imagine reading the incident log in 6 months. Will it be understandable? | ||
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1.1 | 41 | * Pager |
| 42 | * Operations Status | ||
| 43 | * Radio Communication | ||
| 44 | * Hand-Off | ||
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4.4 | 45 | )))|((( |
| 46 | * Create Lessons from scratch sheet | ||
| 47 | * Add qualification test questions | ||
| 48 | )))|yes | ||
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9.3 | 49 | |[[image:L.A.S.S.I.E Personnel.png||height="185" width="150"]]|L.A.S.S.I.E |
| 50 | Personnel|Senior Security Personnel who are responsible for HR, Planning, and Team Coordination|((( | ||
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1.1 | 51 | * Operative Management |
| 52 | * Personnel assets | ||
| 53 | * Shift Planning | ||
| 54 | * Operative qualifications and records | ||
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4.4 | 55 | )))|((( |
| 56 | * Create Lessons | ||
| 57 | * Add qualification test questions | ||
| 58 | )))|yes | ||
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9.3 | 59 | |[[image:L.A.S.S.I.E Boss.png||height="185" width="150"]]|L.A.S.S.I.E |
| 60 | Boss|Senior Security Personnel who are responsible for Team Direction and L.A.S.S.I.E Administration|((( | ||
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1.1 | 61 | * Attendee database |
| 62 | * Convention Management | ||
| 63 | * ARO | ||
| 64 | * PNG | ||
| 65 | * GDPR | ||
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4.4 | 66 | )))|((( |
| 67 | * Create Lessons | ||
| 68 | * Add qualification test questions | ||
| 69 | )))|yes | ||
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1.1 | 70 | |
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4.4 | 71 |