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Version 9.14 by Treyfane Dingo on 2026/01/17 10:44
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Treyfane Dingo 4.1 1 = L.A.S.S.I.E Training =
Treyfane Dingo 1.1 2
Treyfane Dingo 9.11 3 In addition to any convention specific training, several online courses will be available that are specifically designed for use with L.A.S.S.I.E. These courses provide structured guidance on system usage, operational roles, and standard workflows, and are intended to ensure a consistent level of knowledge and preparedness across all operatives involved in event operations.
Treyfane Dingo 1.1 4
Treyfane Dingo 9.10 5 |= |=Title|=Target Audience|=Contents|=ToDo / Open Tasks|=Certificate
Treyfane Dingo 9.3 6 |[[image:L.A.S.S.I.E Operative.png||height="185" width="150"]]|L.A.S.S.I.E
Treyfane Dingo 9.11 7 Operative|Anyone working with L.A.S.S.I.E regardless of role or client / convention. The course is designed to provide basic L.A.S.S.I.E usage information.|(((
Treyfane Dingo 9.14 8 * What is L.A.S.S.I.E (not for)?
9 * Logon and Usage
10 * The Collar-ID
11 * Operative Status
12 * L.A.S.S.I.E Bot
13 * The Self-Scheduler
14 * Updating Personal Information
Treyfane Dingo 4.4 15 )))|(((
16 * Add information for Con-Ops usage
17 * Re-word description so that incident management is solely function of Dispatcher → Clarify within Group Leads Team
18 * Prepare Qualification Test
19 )))|yes
Treyfane Dingo 9.2 20 |[[image:L.A.S.S.I.E FrontDesk.png||height="185" width="150"]]|L.A.S.S.I.E
Treyfane Dingo 9.6 21 Front Desk|(((
22 L.A.S.S.I.E Operatives who are responsible for face to face customer service during events. The course is designed for operatives who interact directly with attendees, provide information and assistance, handle enquiries or issues on site, and use L.A.S.S.I.E at the Security FrontDesk.
23 )))|(((
Treyfane Dingo 9.9 24 * Item Database
25 * Lost & Found
26 * GDPR / PII
Treyfane Dingo 9.10 27 * Incidents
Treyfane Dingo 4.4 28 )))|(((
29 * Create Lesson
30 * Re-word description so that the personnel shifts are moved to "Personnel" and the Security Operative status split between "Personnel" and "Dispatcher" → Clarify within Group Leads Team
31 * Prepare Qualification Test
32 )))|yes
Treyfane Dingo 9.3 33 |[[image:L.A.S.S.I.E Dispatcher.png||height="185" width="150"]]|L.A.S.S.I.E
Treyfane Dingo 9.8 34 Dispatcher|L.A.S.S.I.E Operatives who are to perform the role of dispatcher for their convention. The course is designed for operatives responsible for incident management, unit dispatching, incident and unit status maintenance, coordinating communications, and using L.A.S.S.I.E to support operational oversight during the event.|(((
Treyfane Dingo 9.11 35 * Incident Management
Treyfane Dingo 9.12 36 ** Adding a new Incident
37 ** Updating Active Incidents
38 ** Incident Archive
39 * Tips and Tricks
Treyfane Dingo 9.14 40 **
Treyfane Dingo 9.12 41 * Pager System
Treyfane Dingo 1.1 42 * Operations Status
43 * Radio Communication
Treyfane Dingo 9.12 44 * Hand-Over
Treyfane Dingo 4.4 45 )))|(((
46 * Create Lessons from scratch sheet
47 * Add qualification test questions
48 )))|yes
Treyfane Dingo 9.3 49 |[[image:L.A.S.S.I.E Personnel.png||height="185" width="150"]]|L.A.S.S.I.E
50 Personnel|Senior Security Personnel who are responsible for HR, Planning, and Team Coordination|(((
Treyfane Dingo 1.1 51 * Operative Management
52 * Personnel assets
53 * Shift Planning
54 * Operative qualifications and records
Treyfane Dingo 4.4 55 )))|(((
56 * Create Lessons
57 * Add qualification test questions
58 )))|yes
Treyfane Dingo 9.3 59 |[[image:L.A.S.S.I.E Boss.png||height="185" width="150"]]|L.A.S.S.I.E
60 Boss|Senior Security Personnel who are responsible for Team Direction and L.A.S.S.I.E Administration|(((
Treyfane Dingo 1.1 61 * Attendee database
62 * Convention Management
63 * ARO
64 * PNG
65 * GDPR
Treyfane Dingo 4.4 66 )))|(((
67 * Create Lessons
68 * Add qualification test questions
69 )))|yes
Treyfane Dingo 1.1 70
Treyfane Dingo 4.4 71