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Changes for page Training

Last modified by Treyfane Dingo on 2026/01/17 11:07
From version 9.8
edited by Treyfane Dingo
on 2026/01/17 10:35
Change comment: There is no comment for this version
To version 9.7
edited by Treyfane Dingo
on 2026/01/17 10:34
Change comment: There is no comment for this version

Summary

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22 22  Front Desk|(((
23 23  L.A.S.S.I.E Operatives who are responsible for face to face customer service during events. The course is designed for operatives who interact directly with attendees, provide information and assistance, handle enquiries or issues on site, and use L.A.S.S.I.E at the Security FrontDesk.
24 24  )))|(((
25 -* Item Database?
25 +* How do I deal with the Item Database?
26 26  * What about Lost & Found?
27 27  )))|(((
28 28  * Create Lesson
... ... @@ -30,7 +30,7 @@
30 30  * Prepare Qualification Test
31 31  )))|yes
32 32  |[[image:L.A.S.S.I.E Dispatcher.png||height="185" width="150"]]|L.A.S.S.I.E
33 -Dispatcher|L.A.S.S.I.E Operatives who are to perform the role of dispatcher for their convention. The course is designed for operatives responsible for incident management, unit dispatching, incident and unit status maintenance, coordinating communications, and using L.A.S.S.I.E to support operational oversight during the event.|(((
33 +Dispatcher|L.A.S.S.I.E Operatives who are to perform the role of dispatcher for their convention. The course is designed for operatives responsible for  coordinating communications, managing incoming and outgoing information, assigning tasks or incidents, and using L.A.S.S.I.E to support operational oversight during the event.|(((
34 34  * Incident management
35 35  * Adding a new incident
36 36  * Updating Active Incidents