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Changes for page Training

Last modified by Treyfane Dingo on 2026/01/17 11:07
From version 9.5
edited by Treyfane Dingo
on 2026/01/17 10:27
Change comment: There is no comment for this version
To version 9.6
edited by Treyfane Dingo
on 2026/01/17 10:32
Change comment: There is no comment for this version

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... ... @@ -19,7 +19,9 @@
19 19  * Prepare Qualification Test
20 20  )))|yes
21 21  |[[image:L.A.S.S.I.E FrontDesk.png||height="185" width="150"]]|L.A.S.S.I.E
22 -Front Desk|L.A.S.S.I.E Operatives who are responsible for face to face customer service during events. The course is designed for operatives who interact directly with attendees, provide information and assistance, handle enquiries or issues on site, and use L.A.S.S.I.E at the Security FrontDesk.|(((
22 +Front Desk|(((
23 +L.A.S.S.I.E Operatives who are responsible for face to face customer service during events. The course is designed for operatives who interact directly with attendees, provide information and assistance, handle enquiries or issues on site, and use L.A.S.S.I.E at the Security FrontDesk.
24 +)))|(((
23 23  * How do I deal with the Item Database?
24 24  * What about Lost & Found?
25 25  )))|(((
... ... @@ -28,7 +28,7 @@
28 28  * Prepare Qualification Test
29 29  )))|yes
30 30  |[[image:L.A.S.S.I.E Dispatcher.png||height="185" width="150"]]|L.A.S.S.I.E
31 -Dispatcher|Any security operative who is to perform the role of dispatcher for their convention|(((
33 +Dispatcher|L.A.S.S.I.Eoperative who is to perform the role of dispatcher for their convention. The course is designed for operatives responsible for coordinating communications, managing incoming and outgoing information, assigning tasks or incidents, and using L.A.S.S.I.E to support operational oversight during the event.|(((
32 32  * Incident management
33 33  * Adding a new incident
34 34  * Updating Active Incidents