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Changes for page Training

Last modified by Treyfane Dingo on 2026/01/17 11:07
From version 9.4
edited by Treyfane Dingo
on 2026/01/17 10:25
Change comment: There is no comment for this version
To version 6.2
edited by Treyfane Dingo
on 2026/01/17 10:21
Change comment: There is no comment for this version

Summary

Details

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3 3  In addition to any Convention specific training, there are several online courses available specifically for L.A.S.S.I.E.
4 4  
5 5  |= |=Title|=Target Audience|=Contents|=ToDo|=Certificate
6 -|[[image:L.A.S.S.I.E Operative.png||height="185" width="150"]]|L.A.S.S.I.E
7 -Operative|Anyone working with L.A.S.S.I.E regardless of role or client|(((
6 +|[[image:L.A.S.S.I.E Operative.png||height="185" width="150"]]|L.A.S.S.I.E Operative|Anyone working with L.A.S.S.I.E regardless of role or client|(((
8 8  * What is L.A.S.S.I.E?
9 9  * What is L.A.S.S.I.E not for?
10 10  * How do I log on?
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18 18  * Re-word description so that incident management is solely function of Dispatcher → Clarify within Group Leads Team
19 19  * Prepare Qualification Test
20 20  )))|yes
21 -|[[image:L.A.S.S.I.E FrontDesk.png||height="185" width="150"]]|L.A.S.S.I.E
22 -Front Desk|L.A.S.S.I.E Operatives who are responsible for face to face customer service during events. The course is designed for operatives who interact directly with attendees, provide information and assistance, handle enquiries or issues on site, and use L.A.S.S.I.E at the Security FrontDesk.|(((
20 +|[[image:L.A.S.S.I.E FrontDesk.png]]|L.A.S.S.I.E Front Desk|Anyone dealing with face to face customer service at an event|(((
23 23  * How do I deal with the Item Database?
24 24  * What about Lost & Found?
25 25  )))|(((
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27 27  * Re-word description so that the personnel shifts are moved to "Personnel" and the Security Operative status split between "Personnel" and "Dispatcher" → Clarify within Group Leads Team
28 28  * Prepare Qualification Test
29 29  )))|yes
30 -|[[image:L.A.S.S.I.E Dispatcher.png||height="185" width="150"]]|L.A.S.S.I.E
31 -Dispatcher|Any security operative who is to perform the role of dispatcher for their convention|(((
28 +|Dispatcher|L.A.S.S.I.E Dispatcher|Any security operative who is to perform the role of dispatcher for their convention|(((
32 32  * Incident management
33 33  * Adding a new incident
34 34  * Updating Active Incidents
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46 46  * Create Lessons from scratch sheet
47 47  * Add qualification test questions
48 48  )))|yes
49 -|[[image:L.A.S.S.I.E Personnel.png||height="185" width="150"]]|L.A.S.S.I.E
50 -Personnel|Senior Security Personnel who are responsible for HR, Planning, and Team Coordination|(((
46 +|Personnel|L.A.S.S.I.E Personnel|Senior Security Personnel who are responsible for HR, Planning, and Team Coordination|(((
51 51  * Operative Management
52 52  * Personnel assets
53 53  * Shift Planning
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56 56  * Create Lessons
57 57  * Add qualification test questions
58 58  )))|yes
59 -|[[image:L.A.S.S.I.E Boss.png||height="185" width="150"]]|L.A.S.S.I.E
60 -Boss|Senior Security Personnel who are responsible for Team Direction and L.A.S.S.I.E Administration|(((
55 +|Leadership|L.A.S.S.I.E Boss|Senior Security Personnel who are responsible for Team Direction and L.A.S.S.I.E Administration|(((
61 61  * Attendee database
62 62  * Convention Management
63 63  * ARO
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