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Changes for page Training

Last modified by Treyfane Dingo on 2026/01/17 11:07
From version 9.3
edited by Treyfane Dingo
on 2026/01/17 10:24
Change comment: There is no comment for this version
To version 3.1
edited by Treyfane Dingo
on 2023/05/27 12:57
Change comment: There is no comment for this version

Summary

Details

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Title
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1 -Training
1 +eLearning
Parent
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1 -L\.A\.S\.S\.I\.E.WebHome
1 +L\.A\.S\.S\.I\.E\..WebHome
Content
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1 -= L.A.S.S.I.E Training =
1 += L.A.S.S.I.E. Training =
2 2  
3 -In addition to any Convention specific training, there are several online courses available specifically for L.A.S.S.I.E.
3 +In addition to the convention specific training, there are several courses available specifically for L.A.S.S.I.E. These are listed here.
4 4  
5 -|= |=Title|=Target Audience|=Contents|=ToDo|=Certificate
6 -|[[image:L.A.S.S.I.E Operative.png||height="185" width="150"]]|L.A.S.S.I.E
7 -Operative|Anyone working with L.A.S.S.I.E regardless of role or client|(((
8 -* What is L.A.S.S.I.E?
9 -* What is L.A.S.S.I.E not for?
5 +== Operative ==
6 +
7 +Title: L.A.S.S.I.E. Operative Goal Audience: Every Security Operative who works with L.A.S.S.I.E. regardless of role or convention Contents:
8 +
9 +* What is L.A.S.S.I.E.?
10 +* What is L.A.S.S.I.E. not for?
10 10  * How do I log on?
11 11  * What is a Collar-ID
12 12  * What are the Statuses?
13 -* What is the L.A.S.S.I.E Bot?
14 +* What is the L.A.S.S.I.E. Bot?
14 14  * What is the Self-Scheduler?
15 15  * How do I update my personal information?
16 -)))|(((
17 -* Add information for Con-Ops usage
18 -* Re-word description so that incident management is solely function of Dispatcher → Clarify within Group Leads Team
19 -* Prepare Qualification Test
20 -)))|yes
21 -|[[image:L.A.S.S.I.E FrontDesk.png||height="185" width="150"]]|L.A.S.S.I.E
22 -Front Desk|L.A.S.S.I.E Operatives dealing with face to face customer service at an event|(((
17 +
18 +OPEN TO-DO's:
19 +
20 +1. Add information for Con-Ops usage
21 +1. Re-word description so that incident management is solely function of Dispatcher =⇒ Clarify within Group Leads Team
22 +1. Prepare Qualification Test
23 +
24 +== Front Desk and Customer Service ==
25 +
26 +Title: L.A.S.S.I.E. Front Desk Goal Audience: Anyone who deals with customer service Contents:
27 +
23 23  * How do I deal with the Item Database?
24 24  * What about Lost & Found?
25 -)))|(((
26 -* Create Lesson
27 -* Re-word description so that the personnel shifts are moved to "Personnel" and the Security Operative status split between "Personnel" and "Dispatcher" → Clarify within Group Leads Team
28 -* Prepare Qualification Test
29 -)))|yes
30 -|[[image:L.A.S.S.I.E Dispatcher.png||height="185" width="150"]]|L.A.S.S.I.E
31 -Dispatcher|Any security operative who is to perform the role of dispatcher for their convention|(((
30 +
31 +OPEN TO-DO's:
32 +
33 +1. Create Lesson
34 +1. Re-word description so that the personnel shifts are moved to "Personnel" and the Security Operative status split between "Personnel" and "Dispatcher" =⇒ Clarify within Group Leads Team
35 +1. Prepare Qualification Test
36 +
37 +== Dispatcher ==
38 +
39 +Title: L.A.S.S.I.E. Dispatcher Goal Audience: Any security operative who is to perform the role of dispatcher for their convention Contents:
40 +
32 32  * Incident management
33 -* Adding a new incident
34 -* Updating Active Incidents
35 -* Incident Archive
42 +* - Adding a new incident
43 +* - Updating Active Incidents
44 +* - Incident Archive
36 36  * Tips and Tricks for documenting incidents
37 -* No abbreviations
38 -* Type, don't write
39 -* Factual, PG, and to the point
40 -* Imagine reading the incident log in 6 months. Will it be understandable?
46 +* - No abbreviations
47 +* - Type, don't write
48 +* - Factual, PG, and to the point
49 +* - Imagine reading the incident log in 6 months. Will it be understandable?
41 41  * Pager
42 42  * Operations Status
43 43  * Radio Communication
44 44  * Hand-Off
45 -)))|(((
46 -* Create Lessons from scratch sheet
47 -* Add qualification test questions
48 -)))|yes
49 -|[[image:L.A.S.S.I.E Personnel.png||height="185" width="150"]]|L.A.S.S.I.E
50 -Personnel|Senior Security Personnel who are responsible for HR, Planning, and Team Coordination|(((
54 +
55 +OPEN TO-DO'S:
56 +
57 +1. Create Lessons from scratch sheet
58 +1. Add qualification test questions
59 +
60 +== Personnel ==
61 +
62 +Title: L.A.S.S.I.E. Personnel Goal Audience: Senior Security Personnel who are responsible for HR, Planning, and Team Coordination Contents:
63 +
51 51  * Operative Management
52 52  * Personnel assets
53 53  * Shift Planning
54 54  * Operative qualifications and records
55 -)))|(((
56 -* Create Lessons
57 -* Add qualification test questions
58 -)))|yes
59 -|[[image:L.A.S.S.I.E Boss.png||height="185" width="150"]]|L.A.S.S.I.E
60 -Boss|Senior Security Personnel who are responsible for Team Direction and L.A.S.S.I.E Administration|(((
68 +
69 +OPEN TO-DO'S:
70 +
71 +1. Create Lessons
72 +1. Add qualification test questions
73 +
74 +== Leadership ==
75 +
76 +Title: L.A.S.S.I.E. Leadership Goal Audience: Senior Security Personnel who are responsible for Team Direction and L.A.S.S.I.E. Administration Contents:
77 +
61 61  * Attendee database
62 62  * Convention Management
63 63  * ARO
64 64  * PNG
65 65  * GDPR
66 -)))|(((
67 -* Create Lessons
68 -* Add qualification test questions
69 -)))|yes
70 70  
71 -
84 +OPEN TO-DO'S:
85 +
86 +1. Create Lessons
87 +1. Add qualification test questions
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