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Changes for page Training

Last modified by Treyfane Dingo on 2026/01/17 11:07
From version 9.22
edited by Treyfane Dingo
on 2026/01/17 10:53
Change comment: There is no comment for this version
To version 10.4
edited by Treyfane Dingo
on 2026/01/17 10:59
Change comment: There is no comment for this version

Summary

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Content
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2 2  
3 3  In addition to any convention specific training, several online courses will be available that are specifically designed for use with L.A.S.S.I.E. These courses provide structured guidance on system usage, operational roles, and standard workflows, and are intended to ensure a consistent level of knowledge and preparedness across all operatives involved in event operations.
4 4  
5 -|= |=Title|=Target Audience|=Contents|=ToDo / Open Tasks|=Certificate
6 -|[[image:L.A.S.S.I.E Operative.png||height="185" width="150"]]|L.A.S.S.I.E
7 -Operative|Anyone working with L.A.S.S.I.E regardless of role or client / convention. The course is designed to provide basic L.A.S.S.I.E usage information.|(((
5 +|=(% style="width: 150px; text-align: center; vertical-align: middle;" %) |=(% style="text-align: center; vertical-align: middle;" %)Title|=(% style="width: 25%; text-align: center; vertical-align: middle;" %)Target Audience|=(% style="width: 25%; text-align: center; vertical-align: middle;" %)Contents|=(% style="width: 25%; text-align: center; vertical-align: middle;" %)ToDo / Open Tasks|=(% style="text-align: center; vertical-align: middle;" %)Certificate
6 +|[[image:L.A.S.S.I.E Operative.png||height="185" width="150"]]|(% style="text-align:center; vertical-align:middle" %)L.A.S.S.I.E
7 +Operative|(% style="vertical-align:middle" %)Anyone working with L.A.S.S.I.E regardless of role or client / convention. The course is designed to provide basic L.A.S.S.I.E usage information.|(% style="vertical-align:middle" %)(((
8 8  * What is L.A.S.S.I.E (not for)?
9 9  * Logon and Usage
10 10  * The Collar-ID
... ... @@ -15,13 +15,13 @@
15 15  * PII and GDPR
16 16  )))|(((
17 17  * Add information for usage of ConOps modules
18 -* Re-word description so that incident management is solely function of Dispatcher → Clarify within Group Leads Team
18 +* Move Incident Management to Dispatcher
19 19  * Add Qualification Test
20 -)))|yes
21 -|[[image:L.A.S.S.I.E FrontDesk.png||height="185" width="150"]]|L.A.S.S.I.E
22 -Front Desk|(((
20 +)))|(% style="vertical-align:middle" %)yes
21 +|[[image:L.A.S.S.I.E FrontDesk.png||height="185" width="150"]]|(% style="text-align:center; vertical-align:middle" %)L.A.S.S.I.E
22 +Front Desk|(% style="vertical-align:middle" %)(((
23 23  L.A.S.S.I.E Operatives who are responsible for face to face customer service during events. The course is designed for operatives who interact directly with attendees, provide information and assistance, handle enquiries or issues on site, and use L.A.S.S.I.E at the Security FrontDesk.
24 -)))|(((
24 +)))|(% style="vertical-align:middle" %)(((
25 25  * Item Database
26 26  * Lost & Found
27 27  * Receiving Incidents
... ... @@ -29,11 +29,11 @@
29 29  * PII and GDPR
30 30  )))|(((
31 31  * Create Lesson
32 -* Move Shift Planning to Personnel and split Operativebetween "Personnel" and "Dispatcher" → Clarify within Group Leads Team
32 +* Move Shift Planning to Personnel and split Operative Status between Personnel and Dispatcher
33 33  * Add Qualification Test
34 -)))|yes
35 -|[[image:L.A.S.S.I.E Dispatcher.png||height="185" width="150"]]|L.A.S.S.I.E
36 -Dispatcher|L.A.S.S.I.E Operatives who are to perform the role of dispatcher for their convention. The course is designed for operatives responsible for incident management, unit dispatching, incident and unit status maintenance, coordinating communications, and using L.A.S.S.I.E to support operational oversight during the event.|(((
34 +)))|(% style="vertical-align:middle" %)yes
35 +|[[image:L.A.S.S.I.E Dispatcher.png||height="185" width="150"]]|(% style="text-align:center; vertical-align:middle" %)L.A.S.S.I.E
36 +Dispatcher|(% style="vertical-align:middle" %)L.A.S.S.I.E Operatives who are to perform the role of dispatcher for their convention. The course is designed for operatives responsible for incident management, unit dispatching, incident and unit status maintenance, coordinating communications, and using L.A.S.S.I.E to support operational oversight during the event.|(% style="vertical-align:middle" %)(((
37 37  * Incident Management
38 38  * Adding new Incidents
39 39  * Updating Active Incidents
... ... @@ -45,15 +45,15 @@
45 45  * Hand-Over
46 46  * PII and GDPR
47 47  )))|(((
48 -* Create Lessons from scratch sheet
48 +* Create Lessons
49 49  * Add Qualification Test
50 -* For Tips and Tricks
50 +* For Tips and Tricks:
51 51  ** Type, don't write / No Abbreviations
52 52  ** Factual, PG, and to the point
53 53  ** Will the log be understandable in 6 months
54 -)))|yes
55 -|[[image:L.A.S.S.I.E Personnel.png||height="185" width="150"]]|L.A.S.S.I.E
56 -Personnel|Senior L.A.S.S.I.E Operatives who are responsible for HR, planning, and team coordination. The course is designed for operatives involved in staffing decisions, operational planning, shift coordination, and oversight of security teams, and who use L.A.S.S.I.E to support management and coordination tasks before and during events.|(((
54 +)))|(% style="vertical-align:middle" %)yes
55 +|[[image:L.A.S.S.I.E Personnel.png||height="185" width="150"]]|(% style="text-align:center; vertical-align:middle" %)L.A.S.S.I.E
56 +Personnel|(% style="vertical-align:middle" %)Senior L.A.S.S.I.E Operatives who are responsible for HR, planning, and team coordination. The course is designed for operatives involved in staffing decisions, operational planning, shift coordination, and oversight of security teams, and who use L.A.S.S.I.E to support management and coordination tasks before and during events.|(% style="vertical-align:middle" %)(((
57 57  * Operative Management
58 58  * Assets Database
59 59  * Shift Planning
... ... @@ -62,11 +62,11 @@
62 62  )))|(((
63 63  * Create Lessons
64 64  * Add Qualification Test
65 -)))|yes
66 -|[[image:L.A.S.S.I.E Boss.png||height="185" width="150"]]|L.A.S.S.I.E
67 -Boss|(((
65 +)))|(% style="vertical-align:middle" %)yes
66 +|[[image:L.A.S.S.I.E Boss.png||height="185" width="150"]]|(% style="text-align:center; vertical-align:middle" %)L.A.S.S.I.E
67 +Boss|(% style="vertical-align:middle" %)(((
68 68  Senior L.A.S.S.I.E Operatives who are responsible for team direction and L.A.S.S.I.E administration. The course is designed for personnel with overall responsibility for operational leadership, system configuration, user and role management, and the governance of L.A.S.S.I.E usage before, during, and after events.
69 -)))|(((
69 +)))|(% style="vertical-align:middle" %)(((
70 70  * Attendee Database
71 71  * Convention Management
72 72  * Alert and Response Order (ARO)
... ... @@ -75,6 +75,6 @@
75 75  )))|(((
76 76  * Create Lessons
77 77  * Add Qualification Test
78 -)))|yes
78 +)))|(% style="vertical-align:middle" %)yes
79 79  
80 80