Changes for page Lost & Found Database

Summary

• Page properties (1 modified, 0 added, 0 removed)

Details

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Content

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5	5	With the introduction of [[API V2.0>>doc:L\.A\.S\.S\.I\.E\..System Information.API V2\.0.WebHome]], accessing this data has become possible for external platforms, allowing the data to be displayed on various digital channels, such as the convention's official website, dedicated mobile apps, or even third-party services like a **Telegram bot**. This level of integration ensures that attendees can quickly and easily check the status of their lost or found items in real-time, no matter where they are.
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7		-Other than most, the Lost & Found module is its year-round accessible, as the data is not being reset or archived after an event concludes. This supports, if properly integrated on the , attendees who may realise they’ve lost something well after the event has wrapped up. It also helps build a sense of trust and reliability, as users know they can rely on the system at any time.
	7	+Other than most, the Lost & Found module is its year-round accessible, as the data is not being reset or archived after an event concludes. This supports attendees who may realise they’ve lost something well after the event has wrapped up, if properly integrated on the convention's official website via the API 2.0.
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9		-By combining efficient data management, cutting-edge API functionality, and long-term data retention, the Lost & Found module significantly enhances the overall convention experience, making it easier than ever to reunite owners with their belongings.
	9	+----
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11	11	=== Status ===
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13		-The status of an Lost & Found item can be set to either
	13	+The status of an Lost & Found item can be set to either:
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15	15	(% style="width:441px" %)
16	16	|(% style="width:177px" %)**L - Lost**|(% style="width:260px" %)Item reported lost by it's owner
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17	17	|(% style="width:177px" %)**F - Found**|(% style="width:260px" %)Item handed in to Lost & Found
18	18	|(% style="width:177px" %)**R - Returned**|(% style="width:260px" %)Item returned to it's owner
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	20	+The respective option fields can be set to only show items of a certain status in the Lost & Found list.
	21	+
20	20	(% style="width:1343px" %)
21	21	|(% style="width:438px" %)[[image:lf_options.png||height="102" width="400"]]|(% style="width:904px" %)(((
22	22	**show lost:** as a part of the standard view, all items in Status L - Lost are shown if this field is checked
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24	24	**show found:** as a part of the standard view, all items in Status F - Found are shown if this field is checked
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26		-**show returned:** items already returned to their respective owner will not be shown in the standard view unless this option is selected
	28	+**show returned:** items in Status R - Returned are already returned to their respective owner and will not be shown in the standard view unless this option is selected
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29	29	The options can be freely combined to narrow the search for items.
...	...	@@ -76,11 +76,29 @@
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77	77	== Item List ==
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79		-The added image will be shown in the Lost & Found Database after a reload period of max. 15 seconds.
	81	+The added image will be shown in the Lost & Found Database automatically after a reload period of max. 15 seconds.
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81	81	[[image:lf_head2.png||height="336" width="1200"]]
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83	83	The search field in the Lost & Found Database does a search as well in the information displayed in the list as in the logs of all entries. Thus a search for “ID” might not (only) bear the results you expect.
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	87	+== Editing Items and Item Log ==
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86		-[[image:lfi1.png||height="487" width="300"]][[image:lfi2.png||height="487" width="300"]][[image:lfi3.png||height="519" width="300"]][[image:lfi4.png||height="521" width="300"]][[image:lfi5.png||height="563" width="300"]]
	89	+The **Lost & Found Item Log** serves as a secure and organised tool to document observations, updates, or other relevant details about each item as they arise over time. All entries in the Item Log are treated as confidential, accessible only to authorised personnel. This ensures privacy, particularly when sensitive details about items or their potential owners are involved. Additionally, the log entries are fully searchable through the **Search** box, making it easy to retrieve specific information when needed.
	90	+
	91	+For optimal clarity and usability, it is advisable to write **short and concise** log entries. Keeping entries focused, without filling words, and to the point not only saves time but also ensures that the information is easily understandable by others who may need to reference it later.
	92	+
	93	+(% style="width:1000px" %)
	94	+|(% style="text-align:center; vertical-align:middle" %)[[image:lfi1.png||height="487" width="300"]]|(% style="text-align:center; vertical-align:middle" %)[[image:lfi2.png||height="487" width="300"]]|(% style="text-align:center; vertical-align:middle; width:345px" %)[[image:lfi3.png||height="519" width="300"]]
	95	+
	96	+== Return of Items ==
	97	+
	98	+When an item is either returned to its rightful owner or discarded for any reason deemed appropriate by the client (the convention organisers), the item's status should be updated to **R - Returned to Owner**.
	99	+
	100	+To save an item in this status, it is mandatory to add a **Log** comment detailing the circumstances of the return or disposal. Ideally, this comment should include specific information, such as the name or identifying details of the person the item was returned to, or a brief explanation of what was done with the item if it was discarded. Providing clear and thorough documentation in the Log is not only a best practice but also a critical safeguard.
	101	+
	102	+Well-documented entries can be invaluable in situations where questions or disputes arise. For instance, if an item is mistakenly handed to the wrong person, having a detailed log entry makes it much easier to trace what occurred and take corrective action if needed. By carefully recording the necessary details, you create a reliable audit trail that can greatly assist in resolving potential issues efficiently and effectively.
	103	+
	104	+In summary, updating the item's status and providing a concise yet comprehensive Log comment are crucial steps in the Lost & Found process. These actions ensure transparency, accountability, and smooth operations, while also helping to prevent misunderstandings or complications in the future.
	105	+
	106	+[[image:lfi4.png||height="521" width="300"]][[image:lfi5.png||height="563" width="300"]]